Computing.

Computer Support
The ECE Computer Support Team has provided the following webpages to assist you with problems.

10-24-2008 ECE certificate warnings - RESOLVED

As of 11/13/08 you will no longer get certificate warnings when accessing one of the SSL-enabled pages.

ECE Community,

The ECE departemental web site has been moved into a content management system on a different server. Because of this, when accessing any of the ECE wikis and the ECE webmail, you will see landing pages with the following text:

For wikis:

The ECE departmental site has been moved  into a content management system on a different 
server. You came to this page because you are trying to reach one of the wiki pages that 
was on that site.

You will be redirected in 15 seconds. Please be aware that the certificate used to encrypt 
your login information will give an error message. This is because the certificate is for 
the site "www.ee.duke.edu" but you are being redirected to "wiki.ee.duke.edu."

It is safe to accept this certificate by whatever method your browser allows.

This information will be duplicated as an announcement at http://it.pratt.duke.edu 
and at http://old.ee.duke.edu/computing.

For webmail:

Webmail

The EE departmental site has been moved into a content management system on a 
different server. You came to this page because you are trying to reach the webmail 
page that was on that site.

You will be redirected in 15 seconds. Please be aware that the certificate used to 
encrypt your login information will give an error message. This is because the 
certificate is for the site "www.ee.duke.edu" but you are being redirected to 
"webmail.ee.duke.edu."

It is safe to accept this certificate by whatever method your browser allows.

This information will be duplicated as an announcement at http://it.pratt.duke.edu 
and at http://old.ee.duke.edu/computing.

Click here to go to the page now.

It is safe to accept these certificates. The landing pages are a temporary measure and will eventually be removed. If you have questions regarding this, please contact Corky Safley (wsafley@duke.edu).

8-24-2008 ECE NFS Outage

ECE Community,

Beginning roughly 4 p.m. Friday, NFS from franklin experienced a near-complete outage. The cause has been traced to one of the compute clusters in the ECE network, the members of which began issuing a huge number of spurious requests to franklin. franklin became overloaded by the number of requests, and service became unusable because of delays resulting from trying to service the huge number of requests. Some network performance issues are suspected as well, and are being investigated.

At this time, franklin has been stabilized, but some residual issues may be experienced as a result of the suspected network issues. The cluster that precipitated the outage has been taken offline, until the cause of the request storm has been diagnosed.

We at Pratt IT apologize for the outage, and any inconvenience it may have caused.

Best,
Victor J. Orlikowski
Senior Systems Programmer, Pratt Information Technology

ECE Facilities.

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